Borg Complex Alert!

BorgIt’s been a while since I’ve had occasion to point out a Borg Complex case, but the folks at Google have seen fit to help me remedy that situation.

At MIT’s EmTech conference last Thursday, the head of the display division at Google-X, Mary Lou Jepsen, gave us a few gems.

Speaking of Google Glass and its successors, Jepsen explained, “It’s basically a way of amplifying you. I’ve thought for many years that a laptop is an extension of my mind. Why not have it closer to my mind, and on me all the time?”

Why not, indeed.

In any case, her division is hard at work. They are “maybe sleeping three hours a night to bring the technology forward.”

“It’s coming,” she added. “I don’t think it’s stoppable.” Then why, I ask, lose so much sleep over it. One really ought not wear oneself ragged over something that’s bound to come to pass inevitably.

But, as per Mr. Brin’s directives, she wasn’t saying much about what exactly was coming. Whatever the next iteration of wearable computing looks like, Jepsen tells us “you become addicted to the speed of it, and it lets you do more fast and easily.”

Concerns? Never you mind. Remember Mr. Schmidts’s comforting assurances: “Our goal is to make the world better. We’ll take the criticism along the way, but criticisms are inevitably from people who are afraid of change or who have not figured out that there will be an adaptation of society to it.”

Silly fearful critics. Don’t they know resistance is futile, society will be assimi … er … will adapt.

Louis C.K. Was Almost Right About Smartphones, Loneliness, Sadness, the Meaning of Life, and Everything

“I think these things are toxic, especially for kids …” That’s Louis C.K. talking about smartphones on Conan O’Brien last week. You’ve probably already seen the clip; it exploded online the next day. In the off-chance that you’ve not seen the clip yet, here it is. It’s just under five minutes, and it’s worth considering.

Let me tell you, briefly, what I appreciated about this bit, and then I’ll offer a modest refinement to Louis C.K.’s perspective.

Here are the two key insights I took away from the exchange. First, the whole thing about empathy. Cyberbullying is a big deal, at least it’s one of the realities of online experience that gets a lot of press. And before cyberbullying was a thing we worried about, we complained about the obnoxious and vile manner in which individuals spoke to one another on blogs and online forums. The anonymity of online discourse took a lot of the blame for all of this. A cryptic username, after all, allowed people to act badly with impunity.

I’m sure anonymity was a factor. That people are more likely too act badly when they can’t be caught is an insight at least as old as Plato’s ring of Gyges illustration. But, insofar as this kind of behavior has survived the personalization of the Internet experience, it would seem that the blame cannot be fixed entirely on anonymity.

This is where Louis C.K. offers us a slightly different, and I think better, angle that fills the picture out a bit. He frames the problem as a matter of embodiment. Obviously, people can be cruel to one another in each other’s presence. It happens all the time. The question is whether or not there is something about online experience that somehow heightens the propensity toward cruelty, meanness, rudeness, etc. Here’s how I would answer that question: It’s not that there is something intrinsic to the online experience that heightens the propensity to be cruel. It’s that the online experience unfolds in the absence of a considerable mitigating condition: embodied presence.

In Graham Greene’s The Power and the Glory, his unnamed protagonist, the whiskey priest, comes to the following realization: “When you visualized a man or woman carefully, you could always begin to feel pity … that was a quality God’s image carried with it … when you saw the lines at the corners of the eyes, the shape of the mouth, how the hair grew, it was impossible to hate.”

This is, I think, what Louis C.K. is getting at. We like to think of ourselves as rational actors who make our way through life by careful reasoning and logic. For better or for worse, this is almost certainly not the case. We constantly rely on all sorts of pre-cognitive or non-conscious  or visceral operations. Most of these are grounded in our bodies and their perceptual equipment. When our bodies, and those magical mirror-neurons, are taken out of play, then the perceptual equipment that helps us act with a measure of empathy is also out of the picture, and then, it seems, cruelty proceeds with one less impediment.

The second insight I appreciated centered on the themes of loneliness and sadness. What Louis C.K. seems to be saying, in a way that still manages to be funny enough to bear, is that there’s something unavoidably sad about life and at the core of our being there is a profound emptiness. What’s more, it is when we are alone that we feel this sadness and recognize this emptiness. This is inextricably linked to what we might call the human condition, and the path to any kind of meaningful happiness is through this sadness and the loneliness that brings it on.

Because it’s worth reading over as text, here, one more time, is what Louis C.K. had to say about this:

“You need to build an ability to just be yourself and not be doing something. That’s what the phones are taking away, is the ability to just sit there. That’s being a person. Because underneath everything in your life there is that thing, that empty—forever empty. That knowledge that it’s all for nothing and that you’re alone. It’s down there.

And sometimes when things clear away, you’re not watching anything, you’re in your car, and you start going, ‘oh no, here it comes. That I’m alone.’ It’s starts to visit on you. Just this sadness. Life is tremendously sad, just by being in it…

That’s why we text and drive. I look around, pretty much 100 percent of the people driving are texting. And they’re killing, everybody’s murdering each other with their cars. But people are willing to risk taking a life and ruining their own because they don’t want to be alone for a second because it’s so hard.”

Okay, so I appreciated this part because I already agreed with it. I already agreed with it because I bought into this understanding of the human condition when I read Pascal years ago and because it resonates with my own experience. In his Pensées, Pascal wrote, “All of man’s misfortune comes from one thing, which is not knowing how to sit quietly in a room.”

Want to know what else he wrote? This:

“Anyone who does not see the vanity of the world is very vain himself.  So who does not see it, apart from young people whose lives are all noise, diversions, and thoughts for the future?  But take away their diversion and you will see them bored to extinction.  Then they feel their nullity without recognizing it, for nothing could be more wretched than to be intolerably depressed as soon as one is reduced to introspection with no means of diversion.”

Pascal wrote this stuff not quite 400 years ago. Four hundred years. Now, the question this raises is this: Doesn’t that undermine Louis C.K’s whole bit? If the problems he associates with smartphones clearly predate smartphones, then isn’t he fundamentally off-base in his criticisms?

Yes and no.

Let me borrow some comments from Alan Jacobs to clarify what I mean. Over at his recently revived blog, Text Patterns, Jacobs wound his way from a discussion of Leo Tolstoy’s influence on Mikhail Bakhtin to make a very useful point about how we understand technology:

It seems to me that most of our debates about recent digital technologies — about living in a connected state, about being endlessly networked, about becoming functional cyborgs — are afflicted by the same tendency to false systematization that, as Levin and Pierre discover, afflict ethical theory. Perhaps if we really want to learn to think well, and in the end act well, in a hyper-connected environment, we need to stop trying to generalize and instead become more attentive to what we are actually doing, minute by minute, and to the immediate consequences of those acts.

In other words, rather than generalizing about “smartphones” or “digital technology,” let’s pay attention to specific practices. Granting, of course, that Louis C.K. is a comedian giving a short routine, not a philosopher writing a long monograph, he might’ve done well to take a cue from Jacobs.

The smartphone itself is not the “real” problem. The “real” problem, if we can agree that it is a problem, is our inability to abide, at least sometimes, the existential loneliness and sadness that are somehow wrapped up in the package of realities that we call “being human.” That problem is not in any essential way connected with the smartphone (as Pascal’s observations attest).

But the smartphone is not altogether irrelevant. It is part of a practice that is itself a manifestation of the problem. The problem is not the smartphone, it’s this thing we’re doing with the smartphone, which, in the past, we have also done with countless other things.

Unfortunately, recognizing that the problem isn’t essentially connected to the smartphone leads some to discount the problem altogether. That would be a mistake. The problem is no less real. It’s just that smashing our smartphones is not a solution. If only it were that simple. That promise of simplicity, in fact, might be why it is so tempting to causally link personal and social problems to certain technologies. It offers a certain comfort to us because we don’t have to look to our own crooked hearts for the source of our problems, and it holds out the promise of a relatively painless and straightforward solution.

The opposite is the case. The problem here, and in most cases, is (in part at least) buried in our own being, and tending it requires a mindful vigilance that must abide complexity in the absence of silver bullets.

So, then, rather than opening his bit by saying “I think these things are toxic, especially for kids,” Louis C.K. should have said, “I think this thing we do is toxic, for all of us …”

Life: The First Person Video Game

Still from Kluwe's Youtube video
Still from Kluwe’s Youtube video

How will Google Glass transform professional football? Oakland Raiders punter Chris Kluwe is on the case. He is the NFL’s first Google Glass Explorer, a cadre of early adopters hand-picked by Google based on their response to the prompt “If I had Glass …”

Kluwe has had limited experience with Glass so far, mainly using Glass to record drills, but it’s been enough to give Kluwe a lot of ideas about how Glass could be deployed in the future. Alex Konrad of Forbes interviewed Kluwe and described part of what the punter has envisioned so far:

In Kluwe’s future NFL, players will wear clear visors that that can project to them the next play to run as they are getting back into position from the last one. Quarterbacks can get a flashing color when a receiver is very open or which area is about to become a good place to look. Running backs could be alerted that a new path to run has just opened up.

Here’s the striking thing about this entirely plausible development. For years, video games have been striving to capture the look and feel of the game as it’s played on the field. What Kluwe has described is a reversal of roles in which now the game as it is played on the field strives to capture the look and feel of playing a video game.

The closest analogy to the experience of the world through Google Glass may be the experience of playing a first-person video game.

This little insight carries wide-ranging implications that are not limited to the experience of professional athletes. A generation that has grown up playing first person shooters and role-playing video games is on the verge of receiving a tool that will make the experience of everyday life feel more like the experience of playing a game. This brings an entirely new meaning to gamification and it raises all sorts of intriguing, serious, and possibly disturbing possibilities.

As early as 1981, the philosopher Jean Baudrillard claimed that images and simulations, which had traditionally copied reality, were now beginning to precede and determine reality. Recalling a famous story by Jorge Louis Borges in which an empire commissions a map that is to be a faithful 1:1 representation of its territory, Baudrillard believed that now the map preceded the territory. Glass is poised create yet another realization of Baudrillard’s critique, except that now it is the game that will precede the real-world experience.

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UPDATE: Nick Carr adds the following observation in the comments below, “You might argue that this reversal is already well under way in warfare. Video war games originally sought to replicate the look and feel of actual warfare, but now, as more warfare becomes automated via drones, robots, etc., the military is borrowing its interface technologies from the gaming world. War is becoming more gamelike.”

Your Click Will Have Come From the Heart

wyd-rio-2013

For the first time since 1517, when Martin Luther kicked off the Protestant Reformation, indulgences are in the news. As the start of the Roman Catholic Church’s 28th annual World Youth Day in Rio de Janeiro drew near, it was widely reported that Pope Francis had decreed the granting of special indulgences for those who took part in the event. A decree of this sort would not ordinarily garner any media attention, but this particular decree contained an unprecedented measure. Indulgences were offered even to those who followed the event on social media.

Perhaps a little background is in order here. In Roman Catholic theology, Purgatory is where those who are ultimately on their way to Heaven go to satisfy all of the temporal punishment they’ve got coming and otherwise get spiritually prepared to enter Heaven. This is where indulgences come in.

The Church, as a conduit of God’s grace, may issue indulgences to reduce one’s time in Purgatory. Indulgences are premised on the notion that while most of us end up in the red when the moral account of our lives is taken, saints, martyrs, the Virgin, etc. ended up in the black. Their abundance of moral virtue constitutes a Treasury of Merit on which the Church can draw in order to help out those who are still paying up in Purgatory. Indulgences, then, are not, as they are sometimes portrayed in the press, a “get out of Hell free” card. They are more like a fast-pass through Purgatory.

That early modern religious, political, and cultural revolution we call the Protestant Reformation was kicked off when a German monk named Martin Luther posted 95 Theses for disputation on the door of a church in Wittenberg. Luther took aim at the practice of selling indulgences to fill the Church’s more literal treasury. He was particularly scandalized by the abuses of the notoriously unscrupulous Johann Tetzel. Think of Tetzel as a late medieval version of the worst stereotype of a contemporary televangelist. Luther set out to shut Tetzel and his ilk down, and the rest, as they say, is history.

While the practice of selling indulgences was banned by the Church shortly after Luther’s day, the Catholic Church still offers indulgences for particular works of piety. And that brings us back to Francis’ offer of indulgences to those who participate in World Youth Day celebrations. Here is the portion of the decree that has made a story out of these indulgences:

Those faithful who are legitimately prevented may obtain the Plenary Indulgence as long as, having fulfilled the usual conditions — spiritual, sacramental and of prayer — with the intention of filial submission to the Roman Pontiff, they participate in spirit in the sacred functions on the specific days, and as long as they follow these same rites and devotional practices via television and radio or, always with the proper devotion, through the new means of social communication; …

The “new means of social communication” have been widely reduced to Twitter in accounts of this story. Following the Pope’s tweets (@Pontifex) during the week is one way of virtually participating in the event. The faithful may also watch live streaming video through web-portals set up by the Vatican or keep up on Facebook and Pinterest.

Claudio Maria Celli, president of the pontifical council for social communications, was quick to clarify the intent of the decree. “Get it out of your heads straight away,” Celli explained to the media, “that this is in any way mechanical, that you just need to click on the internet in a few days’ time to get a plenary indulgence.”

As the text of the decree makes clear, the “usual conditions” apply. Believers must be properly motivated and they must see to the ordinary means of grace offered by the Church: confession, penance, and prayer. And there’s also that line, almost entirely neglected in media reports, about being “legitimately prevented” from attending. But Celli seemed particularly determined to prevent any misunderstanding on account of the inclusion of digital media:

You don’t get the indulgence the way you get a coffee from a vending machine. There’s no counter handing out certificates. To put it another way, it won’t be sufficient to attend the mass in Rio online, follow the Pope on your iPad or visit Pope2You.net. These are only tools that are available to believers. What really matters is that the Pope’s tweets from Brazil, or the photos of World Youth Day that will be posted on Pinterest, should bear authentic spiritual fruit in the hearts of each one of us.

Protestants are usually taken to be more technologically savvy than the Catholic Church. After all, while the Catholic Church was weighing the moral hazards of the printing press, Protestants took to it enthusiastically and used it to spread their message across Europe. It is also true that American evangelicals have been especially keen on appropriating new media to spread the good news. As Henry Jenkins, a scholar of new media, put it,

Evangelical Christians have been key innovators in their use of emerging media technologies, tapping every available channel in their effort to spread the Gospel around the world. I often tell students that the history of new media has been shaped again and again by four key innovative groups – evangelists, pornographers, advertisers, and politicians, each of whom is constantly looking for new ways to interface with their public.

But this way of telling the story, centered as it is on print and the communication of a message, may be obscuring the fuller account of the Catholic Church’s relationship to media technology. It may be, in fact, that the Catholic Church is well-positioned, given its particular forms of spirituality, to flourish in an age of digital media.

Making that case convincingly is a book-length project, but, allowing for some rough-and-ready generalizations, here’s the shorter version. It starts with recognizing that Francis’ decision to extend indulgences to those who are not physically present in Rio is not without precedent. This strikingly 21st century development has a medieval antecedent.

If you’ve ever visited a Roman Catholic Church, you’ve likely seen the Way of the Cross (sometimes called the Stations of the Cross): a series of images depicting scenes from the final hours of Jesus’ life. There are fourteen stations including, for example, his condemnation before Pilate, the laying of the cross on his shoulders, three falls on the way to the site of the crucifixion, and culminating with his body being laid in the tomb. Catholics may earn indulgences by prayerfully traversing the Way of the Cross.

What makes this a precedent to Francis’ decree is that the Way of the Cross represented by images – carved, painted, sculptured, engraved, etc. – in local churches was a way of making a virtual pilgrimage to these same places in Jerusalem. Since at least the fourth century, Christians prized a visit to the Holy Land, but, as you can easily imagine, that journey was not cheap or comfortable, nor was it entirely safe. By the late medieval period, the Way of the Cross was appearing in churches across Europe as a concession to those unable to travel to Jerusalem.

While the precise history of the Way of the Cross is a bit murky, it is clear that the regularizing of the virtual pilgrimage transpired under the auspices of the Franciscan Order. This is not entirely surprising given the Franciscan Order’s traditional care for the poor, those least likely to make the physical pilgrimage. It also makes it rather fitting that it is Pope Francis – who took his papal title from St. Francis of Assisi, the founder of the Franciscan Order – who first legitimized social media as a vehicle of indulgences.

What’s interesting about this connection is that Catholic theology had grappled with the notion of virtual presence long before the advent of electronic or digital media. And this leads to one of those egregious generalizations: Protestant piety was wedded to words (printed words particularly) and while Catholic piety was historically comfortable with a wider range of media (images especially).

This means that Protestants have understood media primarily as a means of communicating information, and Catholics, while obviously aware of media as a means of communicating information, have also (tacitly perhaps) understood media as a means of communicating presence. Along with the Way of the Cross, consider the prominence of images, icons, and statues of Jesus, Mary, and the saints in Catholic piety. These images, whatever shape they take, are reverenced in as much as they mediate the presence of the “prototypes” which they represent.

Without claiming that the printed book created Protestantism, we could argue that in a media environment dominated by print, Protestant forms of piety enjoy a heightened plausibility. Print privileges message over presence. But high bandwidth digital media, combining audio and image, have become more than conduits of information, they increasingly channel presence and may thus be more hospitable to Catholic spirituality. Conversely, digital media may present intriguing challenges to traditional forms of Protestant spirituality.

It’s not surprising, then, that Pope Francis has seen fit to sanction digital media as legitimate tools of spirituality for Catholics. As Fr Paolo Padrini, a Catholic scholar of new media, put it, digital media allow for “Sharing, acting in unison, despite the obstacle of distance. But it will still be real participation and that is why you will obtain the indulgence. Above all because your click will have come from the heart.”

11 Things I’m Trying To Do In Order To Achieve a Sane, Healthy, and Marginally Productive Relationship With the Internet

It’s fair to say that when I write about the Internet or digital devices, my tone tends toward the cautionary, and that’s probably understating the case. But, as my wife would be quick to confirm, I don’t always practice what I preach.

I wanted to do something about this, so I created a list of digital disciplines that I’ll be trying to stick to in a serious, but not quite puritanical fashion.

Of course, I don’t think these digital disciplines will be universally applicable. You may find them entirely implausible given your own circumstances, or you may find them altogether unnecessary. All I’m claiming for them is this: given my priorities and my circumstances, I’ve found it helpful to articulate and implement these disciplines in order to achieve what I would characterize as a healthy relationship to Internet culture.

[Aside: I’m using the awkward expression “Internet culture” as shorthand for the whole range of diverse artifacts and practices that accumulate around the Internet and the devices we use to access it. I realize that the very idea of “the Internet” is contested¹, but trying to delineate it here in a rigorous academic manner would be even more tedious than this aside.]

Before getting to the digital disciplines, though, let me first lay out some basic underlying assumptions. You’ll probably find some of these debatable, but at least you’ll know where I’m coming from.

  • Time is a limited resource, and I would rather treat it as a gift than as an enemy.
  • While I have no interest in denying the authenticity, much less the reality, of online experience, I do privilege face-to-face experience (or “fully embodied experience,” which is not to say that online experience is disembodied), all things being equal.
  • Relatedly, we are not less than our bodies; so how our bodies, not just our minds, interact with the Internet and Internet-enabled devices matters.
  • While it may be difficult to articulate a precise theoretical distinction between online and offline experience, the terms attempt to get at real distinctions with practical consequences.
  • Trying to “keep up” online is a joyless, Sisyphean undertaking that is best abandoned in principle.
  • “All of humanity’s problems stem from man’s inability to sit quietly in a room alone.” (Blaise Pascal)
  • I don’t go in for the whole trans-/post-human/cyborg thing. As Douglas Rushkoff recently put it, “I’m on team human here. Call that egotistical, but it’s the only team I know.”
  • “A life spent entirely in public, in the presence of others, becomes, as we would say, shallow.  While it retains visibility, it loses the quality of rising into sight from some darker ground which must remain hidden if it is not to lose its depth in a very real, non-subjective sense.” (Hannah Arendt)

Make of those what you will. Here, finally, is the list. Remember, I am the primary audience for this advice.

1. Don’t wake up with the Internet. Have breakfast, walk the dog, read a book, whatever … do something before getting online. Think of it as a way of preparing – physically, mentally, emotional, morally, etc. – for all that follows.

2. Don’t remain ambiently connected to your email account. Close the email tab/app. Check in two or three times a day for a fixed period of time. The same holds for FB, Twitter, etc.

3. Sit on a link for a few hours or even a day before sharing. If it’s not worth sharing then, it probably wasn’t worth sharing in the first place. Don’t add to the noise.

4. Don’t take meals with the Internet. Log off, leave devices behind, and enjoy your meal as an opportunity recoup, physically and mentally. If you’re inside all day, take your lunch outside. Enjoy the company of others, or take the chance to sit in silence for a few minutes.

5. Breathe. Seriously.

6. Do one thing – one whole, complete thing – at a time whenever it’s reasonable to do so. If writing an email, write it all at once. If reading an article, read it straight through. If a task can’t be completed in one sitting, at least work on it for a reasonable amount of time without interruption. Resist, in other words, the allure of the multitasking myth. It’s the siren song of our age, and it will shipwreck your mind.

7. Clear the RSS feed at the end of each day. If it didn’t get read, life will go on. This is a hard one for me; I want to read it all, stay on top of things, etc. If I don’t clear the feed, though, I end up with a pile of information that eventually snowballs to unmanageable proportions anyway. What’s more, deleting potentially interesting, unread items each day functions as a happy, cathartic gesture of liberation.

8. Turn off all notifications that threaten to interrupt or distract. Mentally, we tend to respond to these with Pavlovian alacrity. Emotionally, they are not unlike our own little versions of Gatsby’s green light. In either case, it’s a ruinous habit.²

9. Turn devices off when spending time with others. Also, shut the laptop when speaking to another person. This may seem quaint or reactionary or nostalgic or antiquated or judgmental or curmudgeonly. I see it as a way of remaining minimally civil and decent, whether or not I’m accorded the same civility and decency in return. If you must attend to a call or text, politely indicate as much and do so. Better that than surreptitiously attending to your device while still attempting to give off the impression of attentiveness. That’s a meaningless charade, and everyone involved knows it.

10. Log-off of social media sites after visiting them. The extra step to log-in makes it slightly less tempting to click over when a craving for distraction strikes. Don’t underestimate the effectiveness of these little digital speed-bumps.

11. Don’t go to bed with the Internet. Here’s why.

A few years ago, Umberto Eco said, “We like lists because we don’t want to die.” Perhaps that’s a bit too melodramatic for this particular list. Certainly, I’ve attached no death-defying hopes to it. But I do think following through on these digital disciplines will help me make better use of this life and take more pleasure in it.

If you’ve got your own similar list of digital disciplines, share them in the comments below. If they’re useful to you, chances are others would find them useful too.

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¹See the comment thread on this post on Nick Carr’s blog.
²Self-plagiarism alert. I’ve used this language before, here and here.