What’s Really At Stake When We Debate Technology

What does the critic love? More specifically, what does the critic of technology love? This question presented itself to me while I was thinking about some comments left on a recent post. The comment questioned whether mourning or celebrating technology was proper to the role of the critic. Naturally, I wrote about it. It was, as is often the case, an exercise in clarifying my thoughts through writing.

I’ve thought some more about the work of technology criticism today, and again it was thanks to some online interactions. Let me put these before you and then offer a few more thoughts on the matter.

Evan Selinger tweeted the following:

And then:

Selinger, whose doctoral work was advised by Don Idhe, echoes Ihde who wrote:

“… I would say the science critic would have to be a well-informed, indeed much better than simply well-informed amateur, in its sense as a ‘lover’ of the subject matter, and yet not the total insider …  Just as we are probably worst at our own self-criticism, that move just away from self-identity is needed to position the critical stance. Something broader, something more interdisciplinary, something more ‘distant’ is needed for criticism.”

Later on, Nathan Jurgenson made the following comment during an exchange about his recent essay:

“while it is technically true there has been a “loss” of sorts, i think it might be better to say at this juncture there has been a “change”; a change in how our reality has been augmented over time via various information technologies.”

I replied:

“Change” is certainly a more value-neutral way of putting it than “loss,” and depending on rhetorical context it certainly has its strengths. Sorting better and worse, of course, entails a normative framework of some sort, etc.

All of this began coalescing in my mind and what follows are some of the conclusions that emerged. Of course, I’m not claiming that these conclusions are necessarily entailed by the comments of others above. As the “Acknowledgements” in books always put it: I’m indebted to these, but any errors of fact or judgment are mine.

There is a reason why, as Selinger and Ihde put it, each in their own way, the critic must be something of an outsider. Criticism of technology, if it moves beyond something like mere description and analysis, implies making what amount to moral and ethical judgments. The critic of technology, if they reach conclusions about the consequences of technology for the lives of individual persons and the lives of institutions and communities, will be doing work that necessarily carries ethical implications.

In this they are not altogether unlike the music critic or the literary critic who is excepted to make judgments about the merits of a work art given the established standards of their field. These standards take shape within an established and institutionalized tradition of criticism. Likewise, the critic of technology — if they move beyond questions such as “Does this technology work?” or “How does this technology work?” to questions such as “What are the social consequences of this technology?” — is implicated in judgments of value and worth. Judgments, it might be argued, of greater consequence than those of the art or literary critic.

But according to what standards and from within which tradition? Not the standards of “technology,” if such could even be delineated, because these would merely be matters of efficiency and functionality (although even these are not exactly “value neutral”). It was, for example, a refusal to evaluate technology on its own terms that characterized the vigorous critical work of the late Jacques Ellul. As Ellul saw it, technology had achieved its nearly autonomous position in society because it was shielded from substantive criticism — criticism, that is, which refused to evaluate technology by its own standards. The critic of technology, then, proceeds with an evaluative framework that is independent of the logic of “technoscience,” as Ihde called it, and so they becomes an outsider to the field.

The libertarian critic, the Marxist critic, the Roman Catholic critic, the posthumanist critic, and so on — each advances their criticism of technology from the perspective of their ethical commitments. Their criticism of technology flows from their loves. Each criticizes technology according to the larger moral and ethical framework implied by the movements, philosophies, and institutions that have shaped their identity. And, of course, so it must be. There is no avoiding this, and there is nothing particularly undesirable about this state of affairs. It is true that prior to reaching conclusions about the moral and ethical consequences of technology, careful and patient work needs to be done to understand technology. But I suspect this work of understanding, particularly because it can be arduous, is typically driven by some deeper commitment that lends urgency and passion to the critic’s work.

Such commitments are often veiled for the sake of appearing appropriately objective and neutral within certain rhetorical contexts that demand as much, the academy for example.  But I suspect that there are times when debates about the merits of technology would be advanced if the participants would acknowledge the tacit ethical frameworks that underlie the positions being staked out. And this is because, In such cases, the technology in question is only a proxy for something else — the object of the critic’s love.

What Does the Critic Love?

In a recent fit of self-disclosure, I confessed to my deeply rooted Arcadian disposition. I went on to add, “The Arcadian is the critic of technology, the one whose first instinct is to mourn what is lost rather than celebrate what is gained.” This phrase prompted a reader to suggest that the critic of technology is preferably neither an Arcadian nor a Utopian. This better sort of critic, he wrote, “doesn’t ‘mourn what is lost’ but rather seeks an understanding of how the present arrived from the past and what it means for the future.” The reader also referenced an essay by the philosopher of technology Don Ihde in which Ihde reflected on the role of the critic of technology by analogy to the literary critic or the art critic. The comment immediately triggered a series of questions in my mind: What exactly makes for a good critic of technology? What stance, if any, is appropriate to the critic of technology toward technology? Can the good critic mourn?

First, let me reiterate what I’ve written elsewhere: Neither unbridled optimism nor thoughtless pessimism regarding technology foster the sort of critical distance required to live wisely with technology. I stand by that. It is true that I am temperamentally Arcadian and so inclined toward certain forms of pessimism. But I don’t regard that temperamental inclination to be normative and I try to keep it in check.

Secondly, it is worth asking, what exactly a critic of technology criticizes? The objects of criticism are rather straightforward when we think of the food critic, the art critic, the music critic, the film critic, and so on. But what about the critic of technology? The trouble here, of course, stems from the challenge of defining technology. More often than not the word suggests the gadgets with which we surround ourselves. A little more reflection brings to mind a variety of different sorts of technologies: communication, military, transportation, energy, medical, agricultural, etc. The wheel, the factory, the power grid, the pen, the iPhone, the hammer, the space station, the water wheel, the plow, the sword, the ICBM, the film projector – it is a procrustean concept indeed that can accommodate all of this. What does it mean to be a critic of a field that includes such a diverse set of artifacts and systems?

I’m not entirely sure, but this is not exactly what I care to sort out right now. Let’s say, for present purposes, that critics of technology find their niche within certain subsets of the set that includes all of the above. The more interesting question, to me, is this: What does the critic love?

If we think of all of the other sorts of critics, it seems reasonable to suppose that they are driven by a love for the objects and practices they criticize. The music critic loves music. The film critic loves film. The food critic loves food. We might grant that a certain variety of critic probably loves nothing so much as the sound of their own writing. But does the technology critic love technology? Some of the best critics of technology have seemed to love technology not at all. What do we make of that?

It is true that the music critic might detest certain expressions of music, while yet loving others, and so with the other standard set of critics. Then we might conclude that the technology critic may very well hate a number of specific instances of technology while yet loving others. But I think you might agree that there is still something odd about that analogy. It does not quite work. In part it fails because of the difficulty involved in circumscribing the phenomenon in such a way that we might arrive at an ideal form.

What then does the critic of technology love that is analogous to the love of the music critic for music, the food critic for food, etc.?

Perhaps there is something about the instrumental character of technology that makes completing the analogy difficult. Music, art, literature, food, film – each of these requires technology of some sort. There are exceptions: dance and voice, for example. But for the most part, technology is involved in the creation of the works that are the objects of criticism. The pen, the flute, the camera – these tools are essential, but they are also subordinate to the finished works that they yield. The musician loves the instrument for the sake of the music that it allows them play. It would be odd indeed if a musician were to tell us that he loves his instrument, but is rather indifferent to the music itself. And this is our clue. The critic of technology is a critic of artifacts and systems that are always for the sake of something else. The critic of technology does not love technology because technology is never for its own sake.

So what does the critic of technology love? Perhaps it is the environment. Perhaps it is an ideal of community and friendship. Perhaps it is an ideal civil society. Perhaps it is health and vitality. Perhaps it is sound education. Perhaps liberty. Perhaps joy. Perhaps a particular vision of human flourishing. The critic of technology is animated by a love for something other than the technology itself. Returning to where we began, I would suggest that the critic may indeed mourn just as they may celebrate. They may do either to the degree that their critical work reveals technology’s complicity in either the destruction or promotion of that which they love.

In Search of the Real

While advancing age is no guarantee of advancing self-knowledge, I have found that growing up a bit can be enlightening. Looking back, it now seems pretty clear to me that I have always been temperamentally Arcadian – and I’m grateful to W. H. Auden for helping me come to this self-diagnosis. In the late 1940s, Auden wrote an essay distinguishing the Arcadian and Utopian personalities. The former looks instinctively to the past for truth, goodness, and beauty; the latter searches for those same things in the unrealized future.

Along with Auden, but in much less distinguished fashion, I am an Arcadian; there is little use denying it. When I was on the cusp of adolescence, I distinctly recall lamenting with my cousin the passing of what we called the “good old days.” Believe it; it is sadly true. The “good old days” incidentally were the summer vacations we enjoyed not more than two or three years earlier. If I am not careful, I risk writing the grocery list elegiacally. I believe, in fact, that my first word was a sigh. This last is not true, alas, but it would not have been out of character.

So you can see that this presents a problem of sorts for someone who writes about technology. The temptation to criticize is ever present and often difficult to resist. With so many Utopians about, one can hardly be blamed. In truth, though, there are plenty of Arcadians about as well. The Arcadian is the critic of technology, the one whose first instinct is to mourn what is lost rather than celebrate what is gained. It is with this crowd that I instinctively run. They are my kindred spirits.

But Auden knew enough to turn his critical powers upon his own Arcadianism. As Alan Jacobs put it in his Introduction to Auden’s “The Age of Anxiety,” “Arcadianism may have contributed much to Auden’s mirror, but he knew that it had its own way of warping reflections.” And so do I, at least in my better moments.

I acknowledge my Arcadianism by way of self-disclosure leading into a discussion of Nathan Jurgenson’s provocative essay in The New Inquiry, “The IRL Fetish.” IRL here stands for “in real life,” offline experience as opposed to the online or virtual, and Jurgenson takes aim at those who fetishize offline experience. I can’t be certain if he had Marx, Freud, or Lacan in view when he chose to describe the obsession with offline experience as a fetish. I suspect it was simply a rather suggestive term that connoted something of the irrational and esoteric. But it does seem clear that he views this obsession/fetish as woefully misguided at best and this because it is built on an erroneous conceptualization of the relationship between the online and the offline.

The first part of Jurgenson’s piece describes the state of affairs that has given rise to the IRL Fetish. It is an incisive diagnosis written with verve. He captures the degree to which the digital has penetrated our experience with clarity and vigor. Here is a sampling:

“Hanging out with friends and family increasingly means also hanging out with their technology. While eating, defecating, or resting in our beds, we are rubbing on our glowing rectangles, seemingly lost within the infostream.” [There is more than one potentially Freudian theme running through this piece.]

“The power of ‘social’ is not just a matter of the time we’re spending checking apps, nor is it the data that for-profit media companies are gathering; it’s also that the logic of the sites has burrowed far into our consciousness.”

“Twitter lips and Instagram eyes: Social media is part of ourselves; the Facebook source code becomes our own code.”

True. True. And, true.

From here Jurgenson sums up the “predictable” response from critics: “the masses have traded real connection for the virtual,” “human friends, for Facebook friends.” Laments are sounded for “the loss of a sense of disconnection,” “boredom,” and “sensory peace.” The equally predictable solution, then, is to log-off and re-engage the “real” world.

Now it does not seem to me that Jurgenson thinks this is necessarily bad counsel as far as it goes. He acknowledges that, “many of us, indeed, have been quite happy to occasionally log-off …” The real problem, according to Jurgenson, what is “new” in the voices of the chorus of critics is arrogant self-righteousness. Those are my words, but I think they do justice to Jurgenson’s evaluation. “Immense self-satisfaction,” “patting ourselves on the back,” boasting, “self-congratulatory consensus,” constructing “their own personal time-outs as more special” – these are his words.

This is a point I think some of Jurgenson’s critics have overlooked. At this juncture, his complaint is targeted rather precisely, at least as I read it, at the self-righteousness implicit in certain valorizations of the offline. Now, of course, deciding who is in fact guilty of self-righteous arrogance may involve making judgment calls that more often than not necessitate access to a person’s opaque intentions, and there is, as of yet, no app for that. (Please don’t tell me if there is.) But, insofar as we are able to reasonably identify the attitudes Jurgenson takes to task, then there is nothing particularly controversial about calling them out.

In the last third of the essay, Jurgenson pivots on the following question: “How have we come to make the error of collectively mourning the loss of that which is proliferating?” Response: “In great part, the reason is that we have been taught to mistakenly view online as meaning not offline.”

At this point, I do want to register a few reservations. Let me begin with the question above and the claim that “offline experience” is proliferating. What I suspect Jurgenson means here is that awareness of offline experience and a certain posture toward offline experience is proliferating. And this does seem to be the case. Semantically, it would have to be. The notion of the offline as “real” depends on the notion of the online; it would not have emerged apart from the advent of the online. The online and the offline are mutually constitutive as concepts; as one advances, the other follows.

It remains the case, however, that “offline,” only recently constituted as a concept, describes an experience that paradoxically recedes as it comes into view. Consequently, Jurgenson’s later assertion – “There was and is no offline … it has always been a phantom.” – is only partially true. In the sense that there was no concept of the offline apart from the online and that the online, once it appears, always penetrates the offline, then yes, it is true enough. However, this does not negate the fact that while there was no concept of the offline prior to the appearance of the online, there did exist a form of life that we can retrospectively label as offline. There was, therefore, an offline (even if it wasn’t known as such) experience realized in the past against which present online/offline experience can be compared.

What the comparison reveals is that a form of consciousness, a mode of human experience is being lost. It is not unreasonable to mourn its passing, and perhaps even to resist it. It seems to me that Jurgenson would not necessarily be opposed to this sort of rear-guard action if it were carried out without an attendant self-righteousness or aura of smug superiority. But he does appear to be claiming that there is no need for such rear-guard actions because, in fact, offline experience is as prominent and vital as it ever was. Here is a representative passage:

“Nothing has contributed more to our collective appreciation for being logged off and technologically disconnected than the very technologies of connection. The ease of digital distraction has made us appreciate solitude with a new intensity. We savor being face-to-face with a small group of friends or family in one place and one time far more thanks to the digital sociality that so fluidly rearranges the rules of time and space. In short, we’ve never cherished being alone, valued introspection, and treasured information disconnection more than we do now.”

It is one thing, however, to value a kind of experience, and quite another to actually experience it. It seems to me, in fact, that one portion of Jurgenson’s argument may undercut the other. Here are his two central claims, as I understand them:

1. Offline experience is proliferating, we enjoy it more than ever before.

2. Online experience permeates offline experience, the distinction is untenable.

But if the online now permeates the offline – and I think Jurgenson is right about this – then it cannot also be the case that offline experience is proliferating. The confusion lies in failing to distinguish between “offline” as a concept that emerges only after the online appears, and “offline” as a mode of experience unrecognized as such that predates the online. Let us call the former the theoretical offline and the latter the absolute offline.

Given the validity of claim 2 above, then claim 1 only holds for the theoretical offline not the absolute offline. And it is the passing of the absolute offline that critics mourn. The theoretical offline makes for a poor substitute.

The real strength of Jurgenson’s piece lies in his description of the immense interpenetration of the digital and material (another binary that does not quite hold up, actually). According to Jurgenson, “Smartphones and their symbiotic social media give us a surfeit of options to tell the truth about who we are and what we are doing, and an audience for it all, reshaping norms around mass exhibitionism and voyeurism.” To put it this way is to mark the emergence of a ubiquitous, unavoidable self-consciousness.

I would not say as Jurgenson does at one point, “Facebook is real life.” The point, of course, is that every aspect of life is real. There is no non-being in being. Perhaps it is better to speak of the real not as the opposite of the virtual, but as that which is beyond our manipulation, what cannot be otherwise. In this sense, the pervasive self-consciousness that emerges alongside the socially keyed online is the real. It is like an incontrovertible law that cannot be broken. It is a law haunted by the loss its appearance announces, and it has no power to remedy that loss. It is a law without a gospel.

Once self-consciousness takes its place as the incontrovertibly real, it paradoxically generates a search for something other than itself, something more real. This is perhaps the source of what Jurgenson has called the IRL fetish, and in this sense it has something in common with the Marxian and Freudian fetish: it does not know what it seeks. The disconnection, the unplugging, the logging off are pursued as if they were the sought after object. But they are not. The true object of desire is a state of pre-digital innocence that, like all states of innocence, once lost can never be recovered.

Perhaps I spoke better than I knew when I was a child, of those pleasant summers. After all, I am of that generation for which the passing from childhood into adulthood roughly coincided with the passage into the Digital Age. There is a metaphor in that observation. To pass from childhood into adulthood is to come into self-awareness, it is to leave naivety and innocence behind. The passage into the Digital Age is also a coming into a pervasive form of self-awareness that now precludes the possibility of naïve experience.

All in all, it would seem that I have stumbled into my Arcadianism yet again.

The Simple Life in the Digital Age

America has always been a land of contradictions. At the very least we could say the nation’s history has featured the sometimes creative, sometimes destructive interplay of certain tensions. At least one of these tensions can be traced right back to the earliest European settlers. In New England, Puritans established a “city on a hill,” a community ordered around the realization of a spiritual ideal.  Further south came adventurers, hustlers, and entrepreneurs looking to make their fortune. God and gold, to borrow the title of Walter R. Mead’s account of the Anglo-American contribution to the formation of the modern world, sums it up nicely.  Of course, this is also a rather ancient opposition. But perhaps we could say that never before had these two strands come together in quite the same way to form the double helix of a nation’s DNA.

This tension between spirituality and materialism also overlaps with at least two other tensions that have characterized American culture from its earliest days: The first of these, the tension between communitarianism and individualism, is easy to name. The other, though readily discernible, is a little harder to capture. For now I’m going to label this pair hustle and contemplation and hope that it conveys the dynamic well enough. Think Babbitt and Thoreau.

These pairs simplify a great deal of complexity, and of course they are merely abstractions. In reality, the oppositions are interwoven and mutually dependent. But thus qualified, they nonetheless point to recurring and influential types within American culture. These types, however, have not been balanced and equal. There has always seemed to be a dominant partner in each pairing: materialism, individualism, and hustle. But it would be a mistake to underestimate the influence of spirituality, communitarianism, and contemplation. Perhaps it is best to view them as the counterpoint to the main theme of American culture, together creating the harmony of the whole.

One way of nicely summing up all that is entailed by the counterpoints is to call it the pursuit of the simple life. The phrase sounds quaint, but it worked remarkably well in the hands of historian David E. Shi. In 1985, right in the middle of the decade that was to become synonymous with crass materialism – the same year Madonna released “Material Girl” – Shi published The Simple Life: Plain Living And High Thinking In American Culture. The audacity!

Shi weaves a variegated tapestry of individuals and groups that have advocated the simple life in one form or another throughout American history. Even though he purposely leaves out the Amish, Mennonites, and similar communities, he still is left with a long and diverse list of practitioners. Altogether they represent a wide array of motives animating the quest for the simple life. These include: “a hostility toward luxury and a suspicion of riches, a reverence for nature and a preference for rural over urban ways of life and work, a desire for personal self-reliance through frugality and diligence, a nostalgia for the past and a scepticism toward the claims of modernity, conscientious rather than conspicuous consumption, and an aesthetic taste for the plain and functional.”

This net gathers together Puritans and Quakers, Jeffersonians and Transcendentalists, Agrarians and Hippies, and many more. Perhaps if Shi were to update his work he might include hipsters in the mix. In any case, he would have no shortage of contemporary trends and movements to choose from. None of them dominant, of course, but recognizable and significant counterpoints still.

If I were tasked with updating Shi’s book, for example, I would certainly include a chapter on the critics of the digital age. Not all such critics would fit neatly into the simple life tradition, but I do think a good many would – particularly those who are concerned that the pace and rhythm of digitally augmented life crowds out solitude, silence, and reflection. Think, for example, of the many “slow” movements and advocates (myself included) of digital sabbaths. They would comfortably take their place alongside a many of the individuals and movements in Shi’s account who have taken the personal and social consequences of technological advance as their foil. Thoreau is only the most famous example.

Setting present day critics of digital life in the tradition identified by Shi has a few advantages. For one thing, it reminds us that the challenges posed by digital technologies, while having their particularities, are not entirely novel in character. Long before the dawn of the digital age, individuals struggled to find the right balance between their ideals for the good life and the possibilities and demands created by the emergence of new technologies.

Moreover, we may readily and fruitfully apply some of Shi’s conclusions about the simple life tradition to the contemporary criticisms of life in the digital age.

First, the simple life has always been a minority ethic. “Many Americans have not wanted to lead simple lives,” Shi observes, “and not wanting to is the best reason for not doing so.” But, in his view, this does not diminish the salutary leavening effect of the few on the culture at large.

Yet , Shi concedes, “Proponents of the simple life have frequently been overly nostalgic about the quality of life in olden times, narrowly anti-urban in outlook , and too disdainful of the benefits of prosperity and technology.” Better to embrace the wisdom of Lewis Mumford, “one of the sanest of all the simplifiers” in Shi’s estimation. According to Mumford,

“It is not enough to say, as Rousseau once did, that one has only to reverse all current practice to be right … If our new philosophy is well-grounded we shall not merely react against the ‘air-conditioned nightmare’ of our present culture; we shall also carry into the future many elements of quality that this culture actually embraces.”

Sound advice indeed.

If we are tempted to dismiss the critics for their inconsistencies, however, Shi would have us think again: “When sceptics have had their say, the fact remains that there have been many who have demonstrated that enlightened self-restraint can provide a sensible approach to living that can be fruitfully applied in any era.”

But it is important to remember that the simple life at its best, now as ever, requires a person “willing it for themselves.” Impositions of the simple life will not do. In fact, they are often counterproductive and even destructive. That said, I would add, though Shi does not make this point in his conclusion, that the simple life is perhaps best sustained within a community of practice.

Wisely, Shi also observes, “Simplicity is more aesthetic than ascetic in its approach to good living.” Consequently, it is difficult to lay down precise guidelines for the simple life, digital or otherwise. Moderation takes many forms. And so individuals must deliberately order their priorities “so as to distinguish between the necessary and superfluous, useful and wasteful, beautiful and vulgar,” but no one such ordering will be universally applicable.

Finally, Shi’s hopeful reading of the possibilities offered by the pursuit of the simple life remains resonant:

“And for those with the will to believe in the possibility of the simple life and act accordingly, the rewards can be great. Practitioners can gradually wrest control of their own lives from the manipulative demands of the marketplace and the workplace … Properly interpreted, such a modern simple life informed by its historical tradition can be both socially constructive and personally gratifying.”

Nathan Jurgenson has recently noted that criticisms of digital technologies are often built upon false dichotomies and a lack of historical perspective. In this respect they are no different than criticisms advanced by advocates of the simple life who were also tempted by similar errors. Ultimately, this will not do. Our thinking needs to be well-informed and clear-sighted, and the historical context Shi provides certainly moves us toward that end. At the very least, it reminds us that the quest for simplicity in the digital age had its analog precursors from which we stand to learn a few things.

Robotic Zeitgeist

Robotics and AI are in the air. A sampling:

“Bot with boyish personality wins biggest Turing test”: “Eugene Goostman, a chatbot with the personality of a 13-year-old boy, won the biggest Turing test ever staged, on 23 June, the 100th anniversary of the birth of Alan Turing.”

“Time To Apply The First Law Of Robotics To Our Smartphones”: “We imagined that robots would be designed so that they could never hurt a human being. These robots have no such commitments. These robots hurt us every day.”

“Robot Hand Beats You at Rock, Paper, Scissors 100% Of The Time”: “This robot hand will play a game of rock, paper, scissors with you. Sounds like fun, right? Not so much, because this particular robot wins every. Single. Time.”

Next, two on the same story coming out of Google’s research division:

“I See Cats”: “Google researchers connected 16,000 computer cores together into a huge neural net (like the network of neurons in your brain) and then used a software program to ask what it (the neural net) “saw” in a pool of 1 million pictures downloaded randomly from the internet.”

“The Triumph of Artificial Intelligence! 16,000 Processors Can Identify a Cat in a YouTube Video Sometimes”: “Perhaps this is not precisely what Turing had in mind.”

Much of this talk about AI has coincided with what would have been Turing’s 100th birthday. Most of it has celebrated the brilliant mathematician and lamented the tragic nature of his life and death. This next piece, however, takes a critical look at the course of AI (or better, the ideology of AI) since Turing:

“The Trouble with the Turing Test”: “But these are not our only alternatives; there is a third way, the way of agnosticism, which means accepting the fact that we have not yet achieved artificial intelligence, and have no idea if we ever will.”

And on a slightly different, post-humanist note (via Evan Selinger):

The International Journal of Machine Consciousness has devoted an entire issue to “Mind Uploading.”

There you go; enough to keep you thinking today.