Miscellaneous Observations

So here are a few thoughts in no particular order:

I have nothing of great depth to say about Google’s decision to shut down Google Reader. I use it, and I’m sorry to hear that it’s going away. (At the moment, I’m planning to use Feedly as a replacement. If you’ve got a better option, let me know.) But it is clear that a lot of folks are not at all happy with Google. My Twitter feed lit up with righteous indignation seconds after the announcement was made. What came to my mind was a wonderfully understated line from Conrad’s Heart of Darkness. When a relative goes on and on about the Belgian trading company bringing the light of civilization to the Congo, etc., etc., Marlow responds: “I ventured to suggest that the Company was run for profit.”

Over at Cyborgology, more work is being done to refine the critique of digital dualism, especially by Whitney Boesel. She does a remarkably thorough job of documenting the digital dualism debates over the last year or two here, and here she offers the first part of her own effort to further clarify the terms of the digital dualism debates. I may be making some comments when the series of posts is complete, for now I’ll just throw out a reminder of my own effort a few months ago to provide a phenomenological taxonomy of online experience, “Varieties of Online Experience.”

Speaking of online and offline and also the Internet or technology – definitions can be elusive. A lot of time and effort has been and continues to be spent trying to delineate the precise referent for these terms. But what if we took a lesson from Wittgenstein? Crudely speaking, Wittgenstein came to believe that meaning was a function of use (in many, but not all cases). Instead of trying to fix an external referent for these terms and then call out those who do not use the term as we have decided it must be used or not used, perhaps we should, as Wittgenstein put it, “look and see” the diversity of uses to which the words are meaningfully put in ordinary conversation. I understand the impulse to demystify terms, such as technology, whose elasticity allows for a great deal confusion and obfuscation. But perhaps we ought also to allow that even when these terms are being used without analytic precision, they are still conveying sense.

As an example, take the way the names of certain philosophers are tossed around by folks whose expertise is not philosophy. Descartes, I think, is a common example. The word Descartes, or better yet Cartesian, no longer has a strong correlation to the man Rene Descartes or his writings. The word tends to be used by non-philosophers as a placeholder for the idea of pernicious dualism (another word that is used in casually imprecise ways). The word has a sense and a meaning, but it is not narrowly constrained by its ostensible referent. When this is the case, it might be valuable to correct the speaker by saying something like, “Descartes didn’t actually believe …” or “You’re glossing over some important nuances …” or “Have you ever read a page of Descartes?” Alternatively, it may be helpful to realize that the speaker doesn’t really care about Descartes and is only using the word Descartes as a carrier of some notions that may best be addressed without reference to the philosopher.

This, in turn, leads me to say that, while I’ve always admired the generalist or interdisciplinary tendency, it is difficult to pull off well. In the midst of making a series of astute observations about the difference between academics and intellectuals, Jack Miles writes, “A generalist is someone with a keener-than-average awareness of how much there is to be ignorant about.” This seems to me to be the indispensable starting point for generalist or inter-disciplinary work that will be of value. The faux-generalist or the lazy inter-disciplinarian merely re-combines shallow forms knowledge. This accomplishes very little, if anything at all.

Come to think of it, I think we would all be better off if we were to develop a “keener-than-average awareness” of our own ignorance.

What Motivates the Critic of Technology?

Last year I wrote a few posts considering the motives that animate tech critics. I’ve slightly revised and collated three of those posts below.

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Some time ago, I confessed my deeply rooted Arcadian disposition. I added, “The Arcadian is the critic of technology, the one whose first instinct is to mourn what is lost rather than celebrate what is gained.” This phrase prompted a reader to suggest that the critic of technology is preferably neither an Arcadian nor a Utopian. This better sort of critic, he wrote, “doesn’t ‘mourn what is lost’ but rather seeks an understanding of how the present arrived from the past and what it means for the future.” The reader also referenced an essay by the philosopher of technology Don Ihde in which Ihde reflected on the role of the critic of technology by analogy to the literary critic or the art critic. The comment triggered a series of questions in my mind: What exactly makes for a good critic of technology? What stance, if any, is appropriate to the critic of technology toward technology? Can the good critic mourn?

First, let me reiterate what I’ve written elsewhere: Neither unbridled optimism nor thoughtless pessimism regarding technology foster the sort of critical distance required to live wisely with technology. I stand by that.

Secondly, it is worth asking, what exactly does a critic of technology criticize? The objects of criticism are rather straightforward when we think of the food critic, the art critic, the music critic, the film critic, and so on. But what about the critic of technology? The trouble here, of course, stems from the challenge of defining technology. More often than not the word suggests the gadgets with which we surround ourselves. A little more reflection brings to mind a variety of different sorts of technologies: communication, military, transportation, energy, medical, agricultural, etc. The wheel, the factory, the power grid, the pen, the iPhone, the hammer, the space station, the water wheel, the plow, the sword, the ICBM, the film projector – it is a procrustean concept indeed that can accommodate all of this. What does it mean to be a critic of a field that includes such a diverse set of artifacts and systems?

I’m not entirely sure; let’s say, for present purposes, that critics of technology find their niche within certain subsets of the set that includes all of the above. The more interesting question, to me, is this: What does the critic love?*

If we think of all of the other sorts of critics, it seems reasonable to suppose that they are driven by a love for the objects and practices they criticize. The music critic loves music. The film critic loves film. The food critic loves food. (We might also grant that a certain variety of critic probably loves nothing so much as the sound of their own writing.) But does the technology critic love technology? Some of the best critics of technology have seemed to love technology not at all. What do we make of that?

What does the critic of technology love that is analogous to the love of the music critic for music, the food critic for food, etc.? Or does the critic of technology love anything at all in this way. Ihde seems not to think so when he writes that, unlike other sorts of critics, the critic of technology does not become so because they are “passionate” about the object of criticism.

Perhaps there is something about the instrumental character of technology that makes it difficult to complete the analogy. Music, art, literature, food, film – each of these requires technology of some sort. There are exceptions: dance and voice, for example. But for the most part, technology is involved in the creation of the works that are the objects of criticism. The pen, the flute, the camera – these tools are essential, but they are also subordinate to the finished works that they yield. The musician loves the instrument for the sake of the music that it allows them play. It would be odd indeed if a musician were to tell us that he loves his instrument, but is rather indifferent to the music itself. And this is our clue. The critic of technology is a critic of artifacts and systems that are always for the sake of something else. The critic of technology does not love technology because technology rarely exists for its own sake. Ihde is right in saying that the critic of technology is not, in fact, should not be passionate about the object of their criticism. But it doesn’t necessarily follow that no passion at all motivates their work.

So what does the critic of technology love? Perhaps it is the environment. Perhaps it is an ideal of community or friendship. Perhaps it is an ideal civil society. Perhaps it is health and vitality. Perhaps it is sound education. Perhaps liberty. Perhaps joy. Perhaps a particular vision of human flourishing. The critic of technology is animated by a love for something other than the technology itself. Returning to where we began, I would suggest that the critic may indeed mourn just as they may celebrate. They may do either to the degree that their critical work reveals technology’s complicity in either the destruction or promotion of that which they love.

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Criticism of technology, if it moves beyond something like mere description and analysis, implies making what amount to moral and ethical judgments. The critic of technology, if they reach conclusions about the consequences of technology for the lives of individual persons and the health of institutions and communities, will be doing work that rests on ethical principles and carries ethical implications.

In this they are not altogether unlike the music critic or the literary critic who is excepted to make judgments about the merits of a work art given the established standards of their field. These standards take shape within an institutionalized tradition of criticism. Likewise, the critic of technology — if they move beyond questions such as “Does this technology work?” or “How does this technology work?” to questions such as “What are the social consequences of this technology?” — is implicated in judgments of value and worth.

But according to what standards and from within which tradition? Not the standards of “technology,” if such could even be delineated, because these would merely consider efficiency and functionality (although even these are not exactly “value neutral”). It was, for example, a refusal to evaluate technology on its own terms that characterized the vigorous critical work of the late Jacques Ellul. As Ellul saw it, technology had achieved its nearly autonomous position in society because it was shielded from substantive criticism — criticism, that is, which refused to evaluate technology by its own standards. The critic of technology, then, proceeds with an evaluative framework that is independent of the logic of “technoscience,” as philosopher Don Ihde called it, and so they become an outsider to the field.

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“The contrast between art and literary criticism and what I shall call ‘technoscience criticism’ is marked. Few would call art or literary critics ‘anti-art’ or ‘anti-literature’ in the working out, however critically, of their products. And while it may indeed be true that given works of art or given texts are excoriated, demeaned, or severely dealt with, one does not usually think of the critic as generically ‘anti-art’ or ‘anti-literature.’ Rather, it is precisely because the critic is passionate about his or her subject matter that he or she becomes a ‘critic.’ That is simply not the case with science or technoscience criticism …. The critic—as I shall show below—is either regarded as an outsider, or if the criticism arises from the inside, is soon made to be a quasi-outsider.”

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The libertarian critic, the Marxist critic, the Roman Catholic critic, the posthumanist critic, and so on — each advances their criticism of technology informed by their ethical commitments. Their criticism of technology flows from their loves. Each criticizes technology according to the larger moral and ethical framework implied by the movements, philosophies, and institutions that have shaped their identity. And, of course, so it must be. We are limited beings whose knowledge is always situated within particular contexts. There is no avoiding this, and there is nothing particularly undesirable about this state of affairs. The best critics will be self-aware of their commitments and work hard to sympathetically entertain divergent perspectives. They will also work patiently and diligently to understand a given technology before reaching conclusions about its moral and ethical consequences. But I suspect this work of understanding, precisely because it can be demanding, is typically driven by some deeper commitment that lends urgency and passion to the critic’s work.

Such underlying commitments are often veiled within certain rhetorical contexts that demand as much, the academy for example.  But debates about the merits of technology might be more fruitful if the participants acknowledged the tacit ethical frameworks that underlie the positions they stake out. This is because, in such cases, the technology in question is only a proxy for something else — the object of the critic’s love.

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*Ultimately, I mean love in the Augustinian sense: the deep commitments and desires which drive and motivate action.

Jerry Seinfeld, Tech Critic

I’ll begin with a confession: I was inordinately influenced, during those formative adolescent years, by watching Seinfeld. I watched and re-watched way too much of it. I heightened the effect by listening and re-listening to Jerry Seinfeld’s stand-up album, I’m Telling You For the Last Time. Add to this the several times I’ve watched Seinfeld perform live and you begin to get the picture. Thinking about this today, I’m not entirely sanguine about the effects, but I remain mostly unrepentant. In fact, having my Toilet Paper post, which featured dialog from the sitcom, re-tweeted by Jason Alexander is one of the highlights in the life of this blog.

Thanks to a recent tweet from Doug Hill, I’ve realized that Seinfeld’s comedy has long featured a consistent strand of tech criticism. This is not all that surprising, of course. Seinfeld pioneered (?) and perfected observational comedy. His comedy routine, as well as the plot lines of the sitcom, have always turned on the close observation of the mundane and the trivial. Since so much of our ordinary experience involves the use of technology, then it is only natural that Seinfeld has had much to say about technology over the years.

I’m not quite prepared to claim that Seinfeld has articulated what would amount to a philosophy of technology, but it does seem that he’s given the subject more than passing thought. On the whole, his is what some might call a curmudgeonly approach to technology (particularly in the more recent bits). As with so much of his humor, his considerations of technology tread lightly over our disorders and, in so far as they hit the mark, we’d be remiss not to take note.  So chiefly for your entertainment, but perhaps also for your edification, I’ve collected a few clips in which Seinfeld exploits our fraught relationship to technology for a few (nervous) laughs. (If you think of any other examples, let me know and I’ll add them below.)

[Note: Embedding is disabled for two of these clips, you’ll have to click through to watch them on Youtube.]

In this first, most recent clip, Seinfeld (beginning around the 4:30 mark) comments on the habits inculcated by the efficiency of some of our contemporary tools.

Going back to the sitcom, here’s a scene tackling cellphone etiquette at a time when mobile phones were not yet ubiquitous.

Here, in an appearance with Conan O’Brien from a few years ago, he takes a shot at a Blackberry’s effect on social interaction and pretentious iPhone users.

And the last line in that exchange updates his bit on cordless phones from a much earlier routine.

And, as Youtube comments have noted, what Seinfeld says here about phone machines applies rather neatly to social media.

For Your Consideration – 11

“Looking for Something Useful to Do With Your Time? Don’t Try This”:

“He also dreamed up the useless machine, although the name he gave it was the “ultimate machine.” His mentor at Bell Labs, Claude Shannon, built one and kept it on his desk, where the science-fiction writer Arthur C. Clarke spotted it one day. “There is something unspeakably sinister about a machine that does nothing—absolutely nothing—except switch itself off,” Mr. Clarke later wrote, saying he had been haunted by the device.”

Adaptation from Douglas Rushkoff’s Present Shock:

“This is the digital trap: Instead of teaching our technologies to conform to our own innate rhythms, we strive to become more compatible with our machines’ timeless nature.”

“Turtles From Shells”: More from Rushkoff.

“The rest of our digital media force a different kind of presentism on us: the now-ness of immediacy and simultaneity. The disorientation everyone blames on “information overload” may in fact have less to do with the amount of data we are being asked to process than the number of simultaneous people we are being asked to be.”

“A Fork of One’s Own”:

“The technological leaps that interest Wilson—from spear and skewer to fork and knife, say, or from pounding stone and grinding mill to food processor—are, obviously, inextricable from the cultural leaps that moved Homo sapiens from cave to settlement, which is to say to agriculture and, with it, to concepts of wealth, property, and the kitchen.”

Excerpt from Viktor Mayer-Schonberger and Kenneth Cukier’s Big Data:

“The era of big data challenges the way we live and interact with the world. Most strikingly, society will need to shed some of its obsession for causality in exchange for simple correlations: not knowing why but only what. This overturns centuries of established practices and challenges our most basic understanding of how to make decisions and comprehend reality.”

“Victorian England made the strongest locks in the world—until an American showed up and promised he could pick them”:

Hobbs had done more than pick a few locks; he had picked the nation’s psyche. “[I]n this faith we had quietly established ourselves for years,” wrote the Times, referring to the country’s interrelated sense of technological superiority and safety, “and it seems cruel at this time of day, when men have been taught to look at their bunches of keys and at their drawers and safes with something like confidence, to scatter that feeling to the winds.”

“The Google Glass feature no one is talking about”:

“The most important Google Glass experience is not the user experience – it’s the experience of everyone else. The experience of being a citizen, in public, is about to change.”

“The Wrong Way to Discuss New Technologies”:

“The reasons to oppose technology defeatism are simple: It downplays the utility of resistance and conceals the avenues for seeking reform and change. As a result of technological defeatism, concerns and anxieties about various technologies are recast as reactive fears and phobias, as irrelevant moral panics that will quickly fade away once users develop the appropriate coping strategies and upgrade their norms. But is anxiety about technological change such a bad thing? And does it always imply technophobia?”

“Three Differences Between an Academic and an Intellectual”:

“The second difference between an academic and an intellectual is the familiar difference between a specialist and a generalist, the academic being the specialist and the intellectual the generalist. There are those who think that an academic who sometimes writes for a popular audience becomes a generalist on those occasions, but this is a mistaken view. A specialist may make do as a popularizer by deploying his specialized education with a facile style. A generalist must write from the full breadth of a general education that has not ended at graduation or been confined to a discipline.”

Don’t Worry, You’ll Get Used To It

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Last week I came across this image in a short post at MIT Technology Review titled, “Growing Up With Google Glass.” To be clear at the outset, this image was photoshopped to accompany the story. When I posted the image to the Borg Complex tumblr, I offered it as a Borg Complex Rorschach test: What do you see? An inevitable future? Nothing to worry about? The advance of civilization? Then you may suffer from a Borg Complex.

I don’t, in fact, believe this to be an inevitable scenario, but it does strike me as entirely plausible. The post concludes with this:

“Most people at some point or another will have experienced a moment in which they realize the generation behind them has a very different relationship to technology – and hence to the world – than they do. Glass, which mediates a person’s relationship with the world more directly than other technologies, will likely produce its own share of such moments.”

Quite honestly, I’m not sure I fully get the sense of that paragraph. But it seems to suggest that there will come a time when this will be a perfectly ordinary scene and, when that time comes, people will look back on whatever apprehension we may now feel and think it quaint.

This is a common rejoinder to critiques of new technology. It goes something like this: “When a new technology appears, it always elicits concerns that in retrospect turn out to be overstated or misguided. Likewise, whatever concerns or apprehension we now experience will prove to be unfounded.”

I suspect this is sometimes true enough. But is it always? Consider this liminal moment with regards to Google Glass. We are at that stage in the life of a technology when its future remains remarkably malleable. Google is pushing to allay concerns and to naturalize the device, but not without resistance and opposition. You may look at this image and feel apprehensive. If, several years hence, it turns out that Google Glass (or something like it) becomes a taken-for-granted device – and scenes like the one imagined above become commonplace – will that necessarily mean that your concerns were misguided? I don’t think so. Could it not also be the case that genuine and substantive moral reservations were gradually eroded and then forgotten altogether. Eventual acceptance of a given state-of-affairs, after all, is no guarantee of its moral superiority. Consider it a future-tense extension of the naturalistic fallacy: simply because something comes to be the case, it does not follow that it ought to be the case.

Some time ago I cited Evernote CEO Phil Libin’s Borg-ish assertion, speaking of Google Glass style devices: “It’s going to seem barbaric to not have that stuff.” Perhaps. What he didn’t acknowledge is that such a judgment might itself be the symptom of a prior, forgotten slide into barbarism.