It’s Not the Smartphone, It’s You and It’s Me

There’s this line you’ve probably seen before, “Be kind, for everyone you meet is fighting a great battle.” It’s often attributed to Plato or Philo, but they almost certainly said no such thing. Nevertheless, I like the sentiment; there’s a good deal of truth to it. Sometimes, though, it is a battle to be kind. It is sometimes a battle even to be attentive to another person or to take note of them at all.

This is not a recent phenomenon. It is not caused by the Internet, social media, or mobile phones just as it was not caused by the Industrial Revolution, telephones, or books. It is the human condition. It is much easier to pay attention to our own needs and desires. We know them more intimately; they are immediately before us. No effort of the will is involved.

Being attentive to another person, however, does require an act of the will. It does not come naturally. It involves deliberate effort and sometimes the setting aside of our own desires. It may even be a kind of sacrifice to give our attention to another and to be kind an act of heroism.

I’m thinking about all of this after reading Evan Selinger’s essay in Wired about technology and etiquette. In it Selinger reminds us that “effort is the currency of care.” That is remarkably well put.

Here’s another line that I like: “Attention is the rarest and purest form of generosity.” That one is from Simone Weil. Simone Weil did not have a smartphone, they weren’t around then; yet attention was still considered rare.

But the smartphone is not altogether irrelevant, nor is any other technology to which we might lend our attention. The thing about attention is that we can only direct it toward one thing at a time. So when we are in the presence of another person, the smartphone in the pocket may make it harder to pay attention to that person. But the smartphone isn’t doing a thing. It’s just there. It’s not the smartphone, it’s you and it’s me. It’s about understanding our own proclivities. It’s about understanding how the presence of certain material realities interact with our ability to direct our intention and perception. It’s about remembering the great battle we fight simply to be decent human beings from one moment to the next and doing what we can to make it more likely that we will win rather than lose that battle.

Maybe that means putting the smartphone away or turning it off or getting rid of it altogether. Maybe it means doing the same thing with a book. But it also means recognizing that you’re doing so not because of what you know about the smartphone or the book, but because of what you know about yourself.

Being-With Technology

Carl Mitcham’s “Three Ways of Being-With Technology” opens with the following claim: “In any serious discussion of issues associated with technology and humanity there readily arises a general question about the primary member in this relationship.” A bit further on, he adds:

“This is, of course, a chicken-and-egg question, one not subject to any straightforward or unqualified answer. But it is not therefore insignificant, nor is it enough to propose as some kind of synthesis that there is simply a mutual relationship between the two, that humanity and technology are always found together. Mutual relationship is not some one thing; mutual relationships take many different forms. There are, for instance, mutualities of parent and child, of husband and wife, of citizens, and so forth. Humanity and technology can be found together in more than one way. Rather than argue the primacy of one or the other factor or the cliché of mutuality in the humanity-technology relationship, I propose to outline three forms the relationship itself can take, three ways of being-with technology.”

The first thing that came to mind when I read this paragraph was the digital dualism debate. One could, for instance, substitute the human-technology pair above with the online-offline pair and retain the sense of the paragraph. Once mutuality is established, the next, more interesting move is to explore the different forms this mutual relationship takes.

As far as the human-technology relationship is concerned, the three ways of being-with technology that Mitcham outlines are ancient skepticism, Renaissance/Enlightenment optimism, and Romantic uneasiness. I suspect you might already have a pretty good idea of how Mitcham fills out those categories. (The chart below gives a decent summary.) Perhaps this being-with model could also serve to illuminate the online-offline relationship. Might it be useful, in similar fashion, to outline the forms the online-offline relationship takes?

One other thought: It seems to me that what I’ve been describing as a “Borg Complex” could be understood as a being-with relationship of the sort that Mitcham describes. The “resistance is futile,” adapt or die rhetoric is what led me to identify this rhetoric as a Borg Complex, but the symptoms I’ve compiled also suggest something more expansive than this techno-fatalist attitude. They encompass an entire posture toward the human-technology relationship — one that has certain affinities with Mitcham’s Renaissance/Enlightenment optimism, but departs from it as well.

So, looking at this chart, I’m wondering if it might not be updated with a category that accounts for the Borg Complex and then also one that accounts for what Leo Marx has called postmodern pessimism.

I’ll leave these considerations with you this afternoon. More thoughts along these lines may be forthcoming in the not-too-distant future.

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Miscellaneous Observations

So here are a few thoughts in no particular order:

I have nothing of great depth to say about Google’s decision to shut down Google Reader. I use it, and I’m sorry to hear that it’s going away. (At the moment, I’m planning to use Feedly as a replacement. If you’ve got a better option, let me know.) But it is clear that a lot of folks are not at all happy with Google. My Twitter feed lit up with righteous indignation seconds after the announcement was made. What came to my mind was a wonderfully understated line from Conrad’s Heart of Darkness. When a relative goes on and on about the Belgian trading company bringing the light of civilization to the Congo, etc., etc., Marlow responds: “I ventured to suggest that the Company was run for profit.”

Over at Cyborgology, more work is being done to refine the critique of digital dualism, especially by Whitney Boesel. She does a remarkably thorough job of documenting the digital dualism debates over the last year or two here, and here she offers the first part of her own effort to further clarify the terms of the digital dualism debates. I may be making some comments when the series of posts is complete, for now I’ll just throw out a reminder of my own effort a few months ago to provide a phenomenological taxonomy of online experience, “Varieties of Online Experience.”

Speaking of online and offline and also the Internet or technology – definitions can be elusive. A lot of time and effort has been and continues to be spent trying to delineate the precise referent for these terms. But what if we took a lesson from Wittgenstein? Crudely speaking, Wittgenstein came to believe that meaning was a function of use (in many, but not all cases). Instead of trying to fix an external referent for these terms and then call out those who do not use the term as we have decided it must be used or not used, perhaps we should, as Wittgenstein put it, “look and see” the diversity of uses to which the words are meaningfully put in ordinary conversation. I understand the impulse to demystify terms, such as technology, whose elasticity allows for a great deal confusion and obfuscation. But perhaps we ought also to allow that even when these terms are being used without analytic precision, they are still conveying sense.

As an example, take the way the names of certain philosophers are tossed around by folks whose expertise is not philosophy. Descartes, I think, is a common example. The word Descartes, or better yet Cartesian, no longer has a strong correlation to the man Rene Descartes or his writings. The word tends to be used by non-philosophers as a placeholder for the idea of pernicious dualism (another word that is used in casually imprecise ways). The word has a sense and a meaning, but it is not narrowly constrained by its ostensible referent. When this is the case, it might be valuable to correct the speaker by saying something like, “Descartes didn’t actually believe …” or “You’re glossing over some important nuances …” or “Have you ever read a page of Descartes?” Alternatively, it may be helpful to realize that the speaker doesn’t really care about Descartes and is only using the word Descartes as a carrier of some notions that may best be addressed without reference to the philosopher.

This, in turn, leads me to say that, while I’ve always admired the generalist or interdisciplinary tendency, it is difficult to pull off well. In the midst of making a series of astute observations about the difference between academics and intellectuals, Jack Miles writes, “A generalist is someone with a keener-than-average awareness of how much there is to be ignorant about.” This seems to me to be the indispensable starting point for generalist or inter-disciplinary work that will be of value. The faux-generalist or the lazy inter-disciplinarian merely re-combines shallow forms knowledge. This accomplishes very little, if anything at all.

Come to think of it, I think we would all be better off if we were to develop a “keener-than-average awareness” of our own ignorance.

What Motivates the Critic of Technology?

Last year I wrote a few posts considering the motives that animate tech critics. I’ve slightly revised and collated three of those posts below.

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Some time ago, I confessed my deeply rooted Arcadian disposition. I added, “The Arcadian is the critic of technology, the one whose first instinct is to mourn what is lost rather than celebrate what is gained.” This phrase prompted a reader to suggest that the critic of technology is preferably neither an Arcadian nor a Utopian. This better sort of critic, he wrote, “doesn’t ‘mourn what is lost’ but rather seeks an understanding of how the present arrived from the past and what it means for the future.” The reader also referenced an essay by the philosopher of technology Don Ihde in which Ihde reflected on the role of the critic of technology by analogy to the literary critic or the art critic. The comment triggered a series of questions in my mind: What exactly makes for a good critic of technology? What stance, if any, is appropriate to the critic of technology toward technology? Can the good critic mourn?

First, let me reiterate what I’ve written elsewhere: Neither unbridled optimism nor thoughtless pessimism regarding technology foster the sort of critical distance required to live wisely with technology. I stand by that.

Secondly, it is worth asking, what exactly does a critic of technology criticize? The objects of criticism are rather straightforward when we think of the food critic, the art critic, the music critic, the film critic, and so on. But what about the critic of technology? The trouble here, of course, stems from the challenge of defining technology. More often than not the word suggests the gadgets with which we surround ourselves. A little more reflection brings to mind a variety of different sorts of technologies: communication, military, transportation, energy, medical, agricultural, etc. The wheel, the factory, the power grid, the pen, the iPhone, the hammer, the space station, the water wheel, the plow, the sword, the ICBM, the film projector – it is a procrustean concept indeed that can accommodate all of this. What does it mean to be a critic of a field that includes such a diverse set of artifacts and systems?

I’m not entirely sure; let’s say, for present purposes, that critics of technology find their niche within certain subsets of the set that includes all of the above. The more interesting question, to me, is this: What does the critic love?*

If we think of all of the other sorts of critics, it seems reasonable to suppose that they are driven by a love for the objects and practices they criticize. The music critic loves music. The film critic loves film. The food critic loves food. (We might also grant that a certain variety of critic probably loves nothing so much as the sound of their own writing.) But does the technology critic love technology? Some of the best critics of technology have seemed to love technology not at all. What do we make of that?

What does the critic of technology love that is analogous to the love of the music critic for music, the food critic for food, etc.? Or does the critic of technology love anything at all in this way. Ihde seems not to think so when he writes that, unlike other sorts of critics, the critic of technology does not become so because they are “passionate” about the object of criticism.

Perhaps there is something about the instrumental character of technology that makes it difficult to complete the analogy. Music, art, literature, food, film – each of these requires technology of some sort. There are exceptions: dance and voice, for example. But for the most part, technology is involved in the creation of the works that are the objects of criticism. The pen, the flute, the camera – these tools are essential, but they are also subordinate to the finished works that they yield. The musician loves the instrument for the sake of the music that it allows them play. It would be odd indeed if a musician were to tell us that he loves his instrument, but is rather indifferent to the music itself. And this is our clue. The critic of technology is a critic of artifacts and systems that are always for the sake of something else. The critic of technology does not love technology because technology rarely exists for its own sake. Ihde is right in saying that the critic of technology is not, in fact, should not be passionate about the object of their criticism. But it doesn’t necessarily follow that no passion at all motivates their work.

So what does the critic of technology love? Perhaps it is the environment. Perhaps it is an ideal of community or friendship. Perhaps it is an ideal civil society. Perhaps it is health and vitality. Perhaps it is sound education. Perhaps liberty. Perhaps joy. Perhaps a particular vision of human flourishing. The critic of technology is animated by a love for something other than the technology itself. Returning to where we began, I would suggest that the critic may indeed mourn just as they may celebrate. They may do either to the degree that their critical work reveals technology’s complicity in either the destruction or promotion of that which they love.

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Criticism of technology, if it moves beyond something like mere description and analysis, implies making what amount to moral and ethical judgments. The critic of technology, if they reach conclusions about the consequences of technology for the lives of individual persons and the health of institutions and communities, will be doing work that rests on ethical principles and carries ethical implications.

In this they are not altogether unlike the music critic or the literary critic who is excepted to make judgments about the merits of a work art given the established standards of their field. These standards take shape within an institutionalized tradition of criticism. Likewise, the critic of technology — if they move beyond questions such as “Does this technology work?” or “How does this technology work?” to questions such as “What are the social consequences of this technology?” — is implicated in judgments of value and worth.

But according to what standards and from within which tradition? Not the standards of “technology,” if such could even be delineated, because these would merely consider efficiency and functionality (although even these are not exactly “value neutral”). It was, for example, a refusal to evaluate technology on its own terms that characterized the vigorous critical work of the late Jacques Ellul. As Ellul saw it, technology had achieved its nearly autonomous position in society because it was shielded from substantive criticism — criticism, that is, which refused to evaluate technology by its own standards. The critic of technology, then, proceeds with an evaluative framework that is independent of the logic of “technoscience,” as philosopher Don Ihde called it, and so they become an outsider to the field.

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“The contrast between art and literary criticism and what I shall call ‘technoscience criticism’ is marked. Few would call art or literary critics ‘anti-art’ or ‘anti-literature’ in the working out, however critically, of their products. And while it may indeed be true that given works of art or given texts are excoriated, demeaned, or severely dealt with, one does not usually think of the critic as generically ‘anti-art’ or ‘anti-literature.’ Rather, it is precisely because the critic is passionate about his or her subject matter that he or she becomes a ‘critic.’ That is simply not the case with science or technoscience criticism …. The critic—as I shall show below—is either regarded as an outsider, or if the criticism arises from the inside, is soon made to be a quasi-outsider.”

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The libertarian critic, the Marxist critic, the Roman Catholic critic, the posthumanist critic, and so on — each advances their criticism of technology informed by their ethical commitments. Their criticism of technology flows from their loves. Each criticizes technology according to the larger moral and ethical framework implied by the movements, philosophies, and institutions that have shaped their identity. And, of course, so it must be. We are limited beings whose knowledge is always situated within particular contexts. There is no avoiding this, and there is nothing particularly undesirable about this state of affairs. The best critics will be self-aware of their commitments and work hard to sympathetically entertain divergent perspectives. They will also work patiently and diligently to understand a given technology before reaching conclusions about its moral and ethical consequences. But I suspect this work of understanding, precisely because it can be demanding, is typically driven by some deeper commitment that lends urgency and passion to the critic’s work.

Such underlying commitments are often veiled within certain rhetorical contexts that demand as much, the academy for example.  But debates about the merits of technology might be more fruitful if the participants acknowledged the tacit ethical frameworks that underlie the positions they stake out. This is because, in such cases, the technology in question is only a proxy for something else — the object of the critic’s love.

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*Ultimately, I mean love in the Augustinian sense: the deep commitments and desires which drive and motivate action.

Jerry Seinfeld, Tech Critic

I’ll begin with a confession: I was inordinately influenced, during those formative adolescent years, by watching Seinfeld. I watched and re-watched way too much of it. I heightened the effect by listening and re-listening to Jerry Seinfeld’s stand-up album, I’m Telling You For the Last Time. Add to this the several times I’ve watched Seinfeld perform live and you begin to get the picture. Thinking about this today, I’m not entirely sanguine about the effects, but I remain mostly unrepentant. In fact, having my Toilet Paper post, which featured dialog from the sitcom, re-tweeted by Jason Alexander is one of the highlights in the life of this blog.

Thanks to a recent tweet from Doug Hill, I’ve realized that Seinfeld’s comedy has long featured a consistent strand of tech criticism. This is not all that surprising, of course. Seinfeld pioneered (?) and perfected observational comedy. His comedy routine, as well as the plot lines of the sitcom, have always turned on the close observation of the mundane and the trivial. Since so much of our ordinary experience involves the use of technology, then it is only natural that Seinfeld has had much to say about technology over the years.

I’m not quite prepared to claim that Seinfeld has articulated what would amount to a philosophy of technology, but it does seem that he’s given the subject more than passing thought. On the whole, his is what some might call a curmudgeonly approach to technology (particularly in the more recent bits). As with so much of his humor, his considerations of technology tread lightly over our disorders and, in so far as they hit the mark, we’d be remiss not to take note.  So chiefly for your entertainment, but perhaps also for your edification, I’ve collected a few clips in which Seinfeld exploits our fraught relationship to technology for a few (nervous) laughs. (If you think of any other examples, let me know and I’ll add them below.)

[Note: Embedding is disabled for two of these clips, you’ll have to click through to watch them on Youtube.]

In this first, most recent clip, Seinfeld (beginning around the 4:30 mark) comments on the habits inculcated by the efficiency of some of our contemporary tools.

Going back to the sitcom, here’s a scene tackling cellphone etiquette at a time when mobile phones were not yet ubiquitous.

Here, in an appearance with Conan O’Brien from a few years ago, he takes a shot at a Blackberry’s effect on social interaction and pretentious iPhone users.

And the last line in that exchange updates his bit on cordless phones from a much earlier routine.

And, as Youtube comments have noted, what Seinfeld says here about phone machines applies rather neatly to social media.